Terms of Service

TGOI is an office AI workspace for asking questions over company context, uploading and retrieving business documents, maintaining memory and project records, generating documents and spreadsheets, managing team access, and tracking AI usage and credit spend.

The service may use third-party AI and infrastructure providers, including OpenRouter, OpenAI, Anthropic, Google, Cohere, Tavily, Supabase, Vercel, and payment processors, as described in the Privacy Policy.

Users must provide accurate account information and keep login credentials secure. Workspace owners and administrators are responsible for inviting users, assigning roles, controlling organization/team/project visibility, removing users who should no longer have access, and ensuring uploaded data may lawfully be processed in TGOI.

TGOI currently offers a free trial with trial credits. The current code configuration grants 2,000 trial credits to the organization wallet and allows limited trial teammate invites. Trial credits are promotional and have no cash value.

The intended paid plan is USD 30 per seat per year, plus optional credit top-ups. One credit is mapped to USD 0.001 for usage metering. INR prices may be calculated using the current USD-INR exchange rate shown at purchase. Payment capture is integrated only when a real payment provider such as Razorpay is enabled and verified.

Pricing, taxes, and included features may change. Any specific purchase screen, invoice, signed order form, or written agreement with the operator controls over general marketing copy.

You must not use TGOI to:

• Upload or process data you do not have the right to use.
• Break laws, infringe intellectual property, violate privacy rights, or bypass security controls.
• Attempt to access another organization's workspace, data, files, chats, projects, wallet, or billing records.
• Abuse the service through scraping, excessive automation, denial-of-service activity, malware, spam, or credential attacks.
• Use AI output as the sole basis for legal, medical, financial, tax, investment, hiring, safety, or other high-impact decisions without qualified human review.

TGOI uses AI models and retrieval systems. AI outputs may be inaccurate, incomplete, outdated, offensive, or unsuitable for your use case. Generated business, financial, tax, legal, operational, or strategic content is not professional advice.

You are responsible for reviewing outputs, checking sources, validating calculations, and deciding whether to rely on, send, file, publish, or act on any answer, document, spreadsheet, recommendation, or suggested action.

You retain ownership of the content you upload or create. You grant TGOI permission to host, process, transmit, index, embed, retrieve, display, and generate outputs from that content as needed to provide the service, enforce access controls, meter usage, and support the workspace.

Payments, refunds, subscription cancellation, and credit top-up treatment are governed by the Refund and Cancellation Policy.

We may change, suspend, limit, or discontinue features where needed for security, reliability, compliance, provider availability, non-payment, abuse prevention, or business reasons. We may suspend or terminate accounts that violate these Terms or pose risk to TGOI, other customers, providers, or the public.

To the maximum extent permitted by law, TGOI is provided on an "as is" and "as available" basis. We do not warrant that the service will be uninterrupted, error-free, secure, or that AI-generated content will be accurate or fit for a particular purpose.

To the maximum extent permitted by law, TGOI and its operator will not be liable for indirect, incidental, special, consequential, exemplary, punitive, or lost-profit damages, or for business decisions made using AI output. Any aggregate liability should be limited to the amount paid for the service in the 12 months before the claim, unless applicable law requires otherwise. This section should be reviewed by counsel before final publication.

These Terms are intended to be governed by the laws of India, with courts in Maharashtra, India intended to have jurisdiction, unless a written agreement with TGOI states otherwise. This governing-law and venue clause should be confirmed by counsel before final publication.

We may update these Terms as the product, providers, pricing, legal requirements, or payment flows change. The latest version will remain available at /terms.

These Terms govern use of TGOI. The service is operated by Vyom Sachinkumar Singh, Cielo B 2603 Lodha Splendora, Ghodbunder Road, Thane, Maharashtra, India 400615.

Contact: support@tgoi.work. This email is the current placeholder and should be confirmed before submission to Google OAuth or Razorpay.